1. When will my order be processed?
2. How long will it take for my order to arrive?
3. Do you ship orders outside of Switzerland?
4. What is your return policy?
5. Which payment facilities can I choose?
6. What are your shipping rates?
7. How can I track my package?
8. I want to become a model, what should I do?
9. I want to purchase an item that I see online, but you don't have my size/color. When will it be in stock?
10. Can I make some suggestions?
11.Do you have a catalog?
12. Is your site secure? Why do I not see the security lock symbol?
13. Why should I vote and when can I win?
14. Where can I get some 4EW banners/logos to link your Website?
1. When will my order be processed? up
If your order fits all authorization criteria, then all orders placed Monday - Friday will ship out after 7 business days. WE DO NOT SHIP OR DELIVER ON HOLIDAYS & WEEKENDS.
All orders are sent with POSTPAC Economy (Swiss Post Office Information)
Your order may be delayed for the following reasons and more information may be requested to provide proof of identity.
*These reasons are subject to change at any time :
- Different billing & shipping addresses entered
- Past history of fraud or chargeback has been assigned
- Unable to verify billing address information
2. How long will it take for my order to arrive? up
We DO NOT ship nor deliver on holidays or weekends. If your order fits all authorization criteria then your order will ship on time. All orders will be shipped after a maximum of 7 business days.
+2 days delivery time in Switzerland
3. Do you ship orders outside of Switzerland? up
YES! We ship to all international destinations deserved by the Swiss Post Office.
*Additional fees such as taxes, duty, or brokerage may be requested upon delivery or billed in the future from your local
customs service.
4EVERWEED is not responsible for any of these costs.
4EVERWEED only ships International orders once the money arrived on its account.
Please Note: For security reasons International online purchases may be delivered only to the billing
address of your electronic payment provider.
4. What is your return policy? up
Only items that have been purchased from this website can be returned according to the following policy.
- Every product is satisfaction guaranteed or you may return it for a return of the item price ( shipping not including).
- Customers will be responsible for all shipping costs unless the product(s) received was damaged.
- All returns must be sent back within 7 days of the invoice date.
- Any returns received within a 15 day period, must be an exchange only.
- All other returns will be sent back to the customer.
- All returns MUST be in saleable condition and include its original packaging with tags attached.
- Invoice # and Billing Name must appear on the Return/Exchange Form.
- If you no longer have a copy of your invoice or Return/Exchange Form and wish to obtain one, please request one by
emailing: returns@4ew.ch
- Unique Models : FINAL SALE, NO returns will be accepted.
- We are sorry but when exchanging items, credit can only be used per invoice amount, not combined with multiple returns.
All Merchandise must be returned to:
4EVERWEED
POBOX 612
CH - 2501 Biel/Bienne
Switzerland
- Fill out the Return/Exchange Form and a copy of your invoice enclosed in your package.
- In a sealed insured package, mail your package to 4EVERWEED (address provided above) along with the return form.
- You will be notified via email once your return/exchange has been received and a credit or exchange has been processed.
- Please note that your exchange item may be out of stock by the time your return is received.
You can enter in multiple style #s on the return/exchange form and note in comments which is your 1st, 2nd, 3rd choices.
OR
Note to issue a Store Credit
- If your exchange is out of stock or on back order, a refund or store credit must be issued.
- If your exchange is out of stock and you have already been issued a store credit or refund,
you will be responsible for any new shipping costs on additional orders.
5. Which payment facilities can I choose? up
4EVERWEED offers online payment facilities for Postcard/Yellownet account holders and VISA/Mastercard payment through PAYPAL.COM
Switzerland : 4EVERWEED ships with invoice facilities (15 days payment time) or after receiving the money on it's account (-5% Reduction).
International : 4EVERWEED ships only after receiving the money on it's account.
6. What are your shipping rates? up
All shipping rates are based on the weight of your items and the location of your shipping address. For more information about prices, have a look at 'Transport & Return' tab in our online Webshop.
Link : 4EW Webshop
7. How can I track my packages ? up
All orders shipped with POSTPAC ECONOMY are trackable over the Internet. Use the barcode number found on your invoice to do it.
8. I want to become a model, what should I do? up
Email your composite card (including professional photos, height, sizing, etc...) to models@4everweed.com. Good Luck!
9. I want to purchase an item that I see online, but you don't have my size/color? up
Unfortunately, most items are limited editions only.. We like to keep our inventory fresh and all 4EW's are done locally on request or available in shops (see links list),..
You can contact us for special inquiries.
10. Can I make some suggestions ? up
4EVERWEED is happy to hear any of your comments/suggestions/bugs/translations. Click on the link below and fill the form meant for it.
11. Do you have a catalog? up
Unfortunately at this time, we do not have no official printed catalogs.
12. Is your site secure? Why do I not see the security lock symbol? up
Yes, shopping on 4EVERWEED's websites is safe. Every online payment you make on 4EVERWEED is backed by Postfinance 128bit encryption gateway/Paypal secured transactions. We guarantee that every transaction you make on 4EVERWEED's website will be 100% safe.
All of your informations are encrypted so that it can not be read when transferred over the Internet.
The security lock symbol appears only at the online payment entry stage of the checkout process.
13. Why should I vote and when will I win ? up
5 T-shirts have been offered for people voting for our 2nd collection of designs.
KEEP VOTING, new models for our 3rd collection available soon ...
NEXT End date : December
14. Where can I get some 4EW banners/logos to link your Website? up
You can find all you need on banners.4everweed.com